FAQ – Frequently Asked Questions
What makes you different from other landscape contractors?
Jubilee Landscape Inc. is a family owned and operated landscape business with over 25 years experience. Ask us questions!! We believe in honesty, integrity and hard work. Bill and Phil do their very best to have an open line of communication with our customer at all stages of their project. We have one team and we concentrate on one yard at a time, thus getting the job done quickly and efficiently. Not only do we have a very capable and hard working team, we also are hands on owners that aren’t afraid to get our hands dirty.
Do you do big or small landscape jobs?
We do em all!!! From small jobs to full landscape design and installation. Including construction, irrigation and lighting. From raw dirt to completion, we do it all.
What are your fees for landscape project estimates?
At Jubilee Landscape Inc. we offer free project estimates.
I’ve never hired a landscaper before. What is the process?
When you call or email us, we set up a consultation appointment for when all interested parties can be in attendance. We generally are able to meet with you within a few days. Sometimes even on the day of your call. When we arrive, we discuss your landscape needs/desire/wishes. We may also give suggestions and guidance as to what may be best for your yard according to the topography of your space.
At this time, we measure out your yard and price out the cost of the entire project, as well as present you with the total cost. From the time we meet, until the time you know what your project will cost, takes anywhere from 1-3 hours, depending on the size of the property and the extent of your landscape needs.
We tend to arrive on site anywhere from 2-8weeks upon confirmation of job. At times, depending on how busy our schedule is, we could possible be there sooner. Generally the earlier you book in the year, the shorter the wait. As we get deeper into the season, the wait may be longer. So it is key to BOOK EARLY!
When you start a job, do you stay on the jobsite until it is completed?
Once we start a job, we stay on the job until the project is completed.
What can I expect during the landscaping process?
During the landscaping construction process, there will obviously be construction noise, dirt and dust. However, our Jubilee team will make every reasonable effort to keep these levels in a workable range for everyone. Once we begin construction on your site, we will do our best to keep the project moving forward as orderly and quickly as possible, so that you can start enjoying your new yard. However, please be aware that not all things are within our control and unforeseen situations may arise, which me stall progress. Including, but not limited to unfavourable weather.
What is your company’s warranty policy?
Jubilee Landscape Inc. warranties installed trees and shrubs for 1 full year. Dead softscape will be replaced once at no cost to the homeowner, however, labor is not included. Hardscape materials that are defective will be repaired or replaced at the discretion of Jubilee Landscape Inc.
Is your company licensed and insured to do work at my home?
Yes, we are fully licensed and insured, giving you confidence that your home and property are protected. We also carry WCB insurance for all of our employees to ensure their safety and protection as well.